Oway
(IT, Hardware, & Software)
preview


  • Handle customer complaints and dispute cases
  • Keep the manager informed on issues and problems
  • Prepare daily reports

Requirements

 

-       Graduate

-       Proficient in English

-       Proven experience as staff or executive position at Tourism industry

-       Working knowledge of MS Office

-       Tech-savvy knowledge of telephone equipment and relevant computer programs

-       Outstanding communication and negotiation abilities

-       Ability to work under pressure


Note : Night Shift (6 pm to 8:30 pm) , Off Day (Sat, Sun or Other 2 Days)






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Receptionist (Negotiable)
Global Technology Co., Ltd (Global Net) (Information technology and services)
Hlaing
Global Technology Co., Ltd (Global Net)
(Information technology and services)
preview

Job Category
Telecommunications

No of Employees
201-500

Our speciality is providing complete solution and systems that work through the use of our outstanding design, unique client engagement model, procurement, project management, implementation and support processes.

Global net has a solid track record of success in numerous verticals including Banking & Finance, Manufacturing,...  Shipping & Logistics, Healthcare, Education, Pharmaceuticals, Construction & Real Estate, IT & ITES, State & Central Governments. We offer our IT solutions and services to a diverse range of clientele - be it a Large Enterprise, Corporate or Mid-market company or a Small and Medium sized business or a Public sector government enterprise.We are looking forGlobal net is a premier telecommunications service provider serves the ICT needs of multinational enterprises and telecommunication service providers.

The Organization / History

• Founded in 2002.
• Started as a WAN and Telecom Solutions Provider later shifted foucus and specialisation to Network Security,IT Infrastructure Solutions, Consulting, Business Continuity Solutions and Global Access Managed Services.
• Pioneer in offering packaged end to end Solutions.
• Build on strong values with a dedicated team of young and dynamic management who always try to encourage and empower our people and consistently strive to add value to customers.
• One of Leading ICT Solutions Provider in Myanmar.We are also an ICT and System Integration company specialising in Network Security, IT Infrastructure Solutions, Business Continuity Solutions and Global Access Managed Services. Headquartered in Yangon with national deployment and support capability.   Show more >


• Good communication & interpersonal skills


• Any Graduate
• Good personalities
• Age between 20 to 30 years Old
• 1 year above experience in related post
• Computer basic


• Female
• Salary is negotiable


Building 16, Myanmar ICT Park, Universities Hlaing Campus, Hlaing Township, Yangon
State/District: Yangon (Rangoon)


Job Category: Customer Service & Call Centre jobs
Company Industry: Telecommunications
Employment Type: Other
Full time: YES
Job posted: 16/9/2019


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Customer Service _- Male (3) Posts(GN) M/F (3) (Negotiable)
Global Technology Co., Ltd (Global Net) (Information technology and services)
Hlaing
Global Technology Co., Ltd (Global Net)
(Information technology and services)
preview

Job Category
Telecommunications

No of Employees
201-500

Our speciality is providing complete solution and systems that work through the use of our outstanding design, unique client engagement model, procurement, project management, implementation and support processes.

Global net has a solid track record of success in numerous verticals including Banking & Finance, Manufacturing,...  Shipping & Logistics, Healthcare, Education, Pharmaceuticals, Construction & Real Estate, IT & ITES, State & Central Governments. We offer our IT solutions and services to a diverse range of clientele - be it a Large Enterprise, Corporate or Mid-market company or a Small and Medium sized business or a Public sector government enterprise.We are looking forGlobal net is a premier telecommunications service provider serves the ICT needs of multinational enterprises and telecommunication service providers.

The Organization / History

• Founded in 2002.
• Started as a WAN and Telecom Solutions Provider later shifted foucus and specialisation to Network Security,IT Infrastructure Solutions, Consulting, Business Continuity Solutions and Global Access Managed Services.
• Pioneer in offering packaged end to end Solutions.
• Build on strong values with a dedicated team of young and dynamic management who always try to encourage and empower our people and consistently strive to add value to customers.
• One of Leading ICT Solutions Provider in Myanmar.We are also an ICT and System Integration company specialising in Network Security, IT Infrastructure Solutions, Business Continuity Solutions and Global Access Managed Services. Headquartered in Yangon with national deployment and support capability.   Show more >


Customer Service _- Male (3) Posts(GN)

Duties & Responsibilities

Effectively manage large amounts of incoming calls
Mainly answer phone calls professionally and handle customer complaints(Both technical ans non-technical), provide appropriate solutions and alternatives within the time limits and follow up... 

the ensure resolution keep phone call records exactly and timely with excel and report to relevant department daily,weekly and monthly via mail at every morning . Identify and assess customer's needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools. Route calls to appropriate resource and follow up customer calls when necessary and also keep records customer's feedback. Customer Service Management & SLA Management Follow communication procedures, guidelines and policies To do tasks given by Supervisor, Manager and others immediate duties depend on condition.  Show more >
Requirement

Minimum (1) year expedience in Hardware / Network Installation and Troubleshooting.
Must have able to use MS office tools and sufficient skill must have in public relation.
Any graduated
Must have English 4 skills
Good customer service skills


We might provide you with uniform


Building (16), MICT - Park , Hlaing Township, Yangon
State/District: Yangon (Rangoon)


Job Category: Customer Service & Call Centre jobs
Company Industry: Telecommunication
Employment Type: Other
Full time: YES
Job posted: 16/9/2019


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Hotel Receptionist (Negotiable)
SKY Hotel (Hospitality)
Yangon
SKY Hotel
(Hospitality)
preview

Job Category
Hospitality / Hotel

No of Employees
51-100

The SKY HOTEL is a unique hotel in Hlaingtharyar township ,Yangon . It is easily accessible by public transportation from everywhere of Yangon area .


• ဧည့္သည္မ်ားအားပ်ဴဌာစြာၾကိဳဆိုၿခင္း ၊ ဖုန္းလက္ခံေၿဖၾကားၿခင္း အစရွိသည္တုိ့ကို လုပ္ကိုင္နုိင္ရမည္။
• ရံုး တြင္းလို္အပ္ခ်က္မ်ားကို Team Work စိတ္ဓါတ္ၿဖင့္ ကူညီ္လုပ္ကို္င္နိုင္သူၿဖစ္ရမည္။


• ဆယ္ တန္းေအာင္ ၿမင္ၿပီး အသက္ (၁၈) ႏွစ္ၿပည့္ၿပီးသူၿဖစ္ရမည္။
• ယဥ္ေက်းပ်ဴဌာ စြာ ေၿပာဆိုဆက္ဆံနိုင္ရမည္။
• အဂၤလိပ္စာ အ ေၿခံခံ ေၿပာနိုင္ရမည္။


• Male/Female
• Salary is negotiable


3/4 Shwe Kann Tharyar Housing , Near Thamagonegone Junction, Yangon-Pathein Road , Hlaingtharyar Township, Yangon
State/District: Yangon (Rangoon)


Job Category: Customer Service & Call Centre jobs
Company Industry: Hospitality / Hotel
Employment Type: Other
Full time: YES
Job posted: 17/9/2019


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Oway
(IT, Hardware, & Software)
preview


  • Handle customer complaints and dispute cases
  • Keep the manager informed on issues and problems
  • Prepare daily reports

Requirements

 

-       Graduate

-       Proficient in English

-       Proven experience as staff or executive position at Tourism industry

-       Working knowledge of MS Office

-       Tech-savvy knowledge of telephone equipment and relevant computer programs

-       Outstanding communication and negotiation abilities

-       Ability to work under pressure


Note : Night Shift (6 pm to 8:30 pm) , Off Day (Sat, Sun or Other 2 Days)






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Front Office Assistant (Negotiable)
Mandalay EHB Co.,Ltd (Construction)
Chanayethazan
Mandalay EHB Co.,Ltd
(Construction)
preview

Front Office Assistant (1) Post

Job Requirements

  • Female
  • Any Graduate
  • Age Between 20~25
  • Must be familiar with customer relation
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Customer Relation (Negotiable)
TTAS (Toyota Aye & Sons) Co., Ltd (Automotive)
Bahan
TTAS (Toyota Aye & Sons) Co., Ltd
(Automotive)
preview
Job Description
  • Handle the customer appointment especially through Facebook and other media
  • Handle the complaints through Facebook and various media in professional manner
  • Explain the products and service in detail
Job Requirements
  • Age around 20~30 (Female)
  • Experienced in related field is preferable
  • Bachelor level/engineering background
  • English skills, computer skills, good interpersonal skills, communication skills
  • Quick learner
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Customer Service Officer (Negotiable)
Matrix Strategic Company (Education management)
Botahtaung
Matrix Strategic Company
(Education management)
preview
Job Description
  • Greeting customer warmly and politely
  • Manage large amount of incoming calls
  • Verify problem & deliver message/complaint to right person and to record
  • Solving the customer complaint/feedbacks by phone, email, in person and attending the unit on site
  • To prepare the daily report and report to Department Head
  • Following up to owner defects keys and informed to owner by phone, email.
  • Maintains customer records by updating information
  • • Following up to respective departments for owner complaints, defects, etc.
  • Distribution the bills and letters
  • Contributes to team effort by accomplishing related results as needed
  • Other duties assign by management
Job Requirements
  • Must be graduated.
  • Must have experience in related field.
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Customer Service Representative (Negotiable)
Roger Quest International (Staffing and recruiting)
Botahtaung
Roger Quest International
(Staffing and recruiting)
preview
Job Requirement
  • We are looking for candidates on behalf of our clients.
  • စကားေျပာေျပျပစ္၍ ဆက္ဆံေရးေျပျပစ္သူျဖစ္ရမည္။
  • ရုပ္ရည္သန္႕ျပန္႕၍၊ စကားေျပာေျပျပစ္သူျဖစ္ရမည္။
  • Good personality and appearance
  • အသက္ 20 ႏွစ္ အထက္ရွိသူျဖစ္ရမည္။
  • Computer ward ၊ excel အသံုးျပဳႏိုင္သူျဖစ္ရမည္။
  • သက္ဆိုင္ေသာလုပ္ငန္း အေတြ ့အၾကံဳ ရွိသူကို ဦးစားေပးမည္။
  • English(သို႕)တရုတ္ စကားေျပာႏိုင္သူ ျဖစ္ရမည္။
  • ဆယ္တန္းေအာင္(သို႕)ဘဲြ႕ရ
  • 20 years and above
  • Good knowledge in Computer ward ၊ excel
  • Have experience in related field .... 
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Customer Service Team Leader (SCM-Key Accounts) (Negotiable)
Damco Logistics (Logistics and supply chain)
Yangon
Damco Logistics
(Logistics and supply chain)
preview
Job Description
  • Has responsibility for handling Customer Service processes of Critical and Top revenue generating Client/Process teams and delivers as per the agreed Client SLA's and department Objectives. Apart from Process Experts and Specialists, the team can also comprise Team Leads handling smaller teams.
  • Leads and manages employees and sets priorities to ensure task completion. Works independently within defined boundaries and guidelines in specific area, but will need supervision on more complex assignments Expertise is required for the application of practical methods and techniques, work procedures and processes. Has good knowledge of the functional area and understands the overall nature of the business. Problems require solution through a choice between known alternatives, within the area of expertise and direct manager will evaluate the appropriateness and effectiveness of the solution. Roles require previous work experience in a related area.
  • Be responsible for the daily Operation of SCM team - Key accounts to deliver KPIs, GOI (Global operation Index) and be the first escalation point to solve or coach the team member to solve the daily operation problems.
  • Be responsible for implementing new projects of handled accounts, implementing a joint project with other functional teams
  • Daily follow up, build up controlling tools and template, set up regular meetings with external parties (Carriers, Factories, Clients’ local offices) to review performance and improve a relationship
  • Be responsible for month performance report and performance review with clients
  • Be the Key contact point or take lead on behalf of clients to attend the meeting or forum to solve all issues related Exports and Imports cargoes including but not limited to cargo movement and invoicing, payment and system updates.
  • Carry out ad-hoc tasks assigned by Management.
  • Repatriate
  • Male/Female
Job Requirements
  • Working experience (at least 2-3 years in Imports-Exports Logistics)
  • Comprehensive knowledge and experience in Customs Related Process and Regulation is preferable.
  • Good communication and presentation skills (fluent in English, speaking and writing)
  • Result-oriented with initiative and strong drive.
  • Good leadership and interpersonal skills.
  • Good time management and be fast in response to ad-hoc requests.
  • Be able to work independently and willing to coordinate with other team colleagues.
  • Good computer skills (Word, Excel, Outlook, PowerPoint).


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Customer Service Manager (Negotiable)
Sun Myat Tun Construction (Construction)
Botahtaung
Sun Myat Tun Construction
(Construction)
preview
Job Requirements
  • Skills in Customer Service, Product Knowledge,
  • Quality Focus, Problem Solving, Market Knowledge,
  • Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi
  • Tasking, Teamwork & Communication.
  • Any University Graduate.
  • At least (5) years experience as Customer Service Manager in the related field.
  • Age between 25 to 35 years old.
  • Proficiency in Computer Skills (MS Word, Excel, PowerPoint, Internet & Email).
  • Basic English 4 skills.
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Telemarketer (Negotiable)
Pingu’s English International Kindergarten IT, Hardware, & Software
Bahan
Pingu’s English International Kindergarten
(IT, Hardware, & Software)
preview

The Telemarketer develops and qualifies leads from in-house and purchased contact lists. They will be calling parents as part of
the organization’s marketing plan.



Responsibilities



•    Deliver prepared sales talks, reading from scripts that describe products or services; persuade potential customers to purchase a product.

•    Explain products and prices and answer questions from customers.

•    Obtain customer information such as name, address, and payment method and enter orders.

•    Record names, addresses, purchases, and reactions of prospects contacted.

•    Obtain names and telephone numbers of potential customers from sources (e.g., website, magazine reply cards, lists purchased
from other organizations).

•    Adjust sales scripts to better target the needs and interests of specific individuals.

•    Answer telephone calls from potential customers who have been solicited through advertisements.

•    Handle telephone or email correspondence from customers; follow up initial contacts.

•    Maintain records of contacts, accounts, and orders.

•    Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales
presentations.

•    Conduct client or market surveys in order to obtain information about potential customers.

•    Convincing others to sign up for program or to otherwise change their minds or actions

•    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

•    Developing constructive and cooperative working relationships with others and maintaining them over time.

•    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

•    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

•    Using relevant information and individual judgment to determine whether events or processes comply with laws,
regulations, or standards.

•    Reports directly to the Sales & Marketing Director. Coordinates activities with Sales, Marketing, and Customer Service.

•    Other duties assigned by the management



Requirements



•    Age not more than (30)

•    Qualification level of a high school diploma.

•    Minimum (2) years of working experience in the related field.

•    Exceptional communications skills

•    Proficient in utilizing of MS Office Software (Word, Excel, PowerPoint, Outlook), E-mail, Internet and capable of typing both
English and Myanmar

•    Ability to work well with people is essential.

•    Proficiency in telephone communications required; must be an excellent listener.

•    Must prove self-competent in assessing customer needs and identifying sales opportunities. Must be able to work independently
and as part of a team, with solid time management and organizational skills.



Personal Attribute



•    Meticulous, analytical and organized

•    Integrity

•    Report writing skills

•    Creative Personality

•    Strong communication and interpersonal skills

•    Detail-oriented

•    Persuasive and credible influencing skills

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Customer Service Supervisor (Negotiable)
Zuellig Pharma (Hospital & health care)
Mingaladon
Zuellig Pharma
(Hospital & health care)
preview

Purpose of Position

    Management of the customer service teamEnsuring all orders are keyed in correctly and timelyReceive orders from SRs, MRs, Delivery Reps, and Customers through our call center and enter sales orders into our operating systemReceive complaints from customers and raise issues to the commercial and operations teams in order to maintain our high standard of service. Coordinate with all related colleagues to resolve and meet customer demands.Receive customer callsSupport other tasks assigned by Management

Duties and Responsibilities

    Handle order request from customers on call and proceed within time frameHandle urgent orders and proceed within time frameEnsure that every complaint is received courteously, investigated thoroughly and acted on quickly and appropriately.Coordinate with principal counterpart on resolving problems and complaints and provide documents needed by principal.Raise any feedback from customers to  teams so that the issue is addressed timely and correctlyReceive and follow up the customer complaint (Service & Product quality complaint from customer, SRs, MRs)

Key Result Areas

    Process all order request within the same dayHandle order with accuracyCall receiving within 20 secondsHandle complaints and meet customer satisfaction

Required Qualification

    Previous call center management experiencePrevious call center order experienceAffinity with CRM systemBachelor Degree in any fieldMale or Female age of over 21 yearsExperience in order taking with good communication skillFamiliar with Microsoft office program as well as the use of office equipmentAble to work overtimeReasonable knowledge of EnglishWilling to learn and growCan work under pressure
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Custom Clearance Officer (Documentation) (Negotiable)
Gandamar Shwe Pyi (Logistics and supply chain)
Lanmadaw
Gandamar Shwe Pyi
(Logistics and supply chain)
preview
Job Description

• Focal person of Clearance Team to communicate with Customer Service Team
• Receive and check the shipping documents from CS Team and timely feedback to respective CS for required documents and process
• Assist CS Team in communication with respective clients in case of technical support required
• Upon receiving the documents for each shipment (Import/ Export), register with Job Reference
• Check ETA of import shipments and assign document collector to issue ROs and Dos
• Check booking and shipping instruction of export shipments and arrange to process at SAD
• Upon readiness of shipping documents, hand over the documents to MACCS team to start the Import Declaration and Export Declaration
• Inform to Customs House Team, Port Clearance Team and Trucking Team for their respective arrangement
• Manage the documents and processing of other related tasks; application of Import/ Export License, Ministries’ Recommendations, Phytosanitary Certificate, Import Certificate, GSP, etc.
• Prepare the shipping documents upon the needs
• Timely follow up on the tasks assigned to external agents
• Each step of all jobs are to be well planned in advance and timely inform to respective CS Officers for each update status
• After the completion of each job, collection of original documents from port clearance team and other respective persons, scanning, filing and hand over to respective CS Officer
• Assist to Clearance Manager in technical inquiry from clients and CS Officer
• Daily report to Clearance Manager for all ongoing and outstanding jobs

Internship

Male

Job Requirements

Bachelor Degree in minimum
• Minimum 3 year experiences in Custom Clearance Services
• Strong knowledge on Import and Export Customs Clearance and related processes; license, recommendation letters
• Good skill in use of email, MS Word and Excel
• Fluent English language skill
• High problem solving skill
• Proactive learning skill with high motivation

What We Can Offer
Benefits

medical benefit with 13-month salary.

Highlights

Custom clearance documentation preparing
Good knowledgement with Custom clearance process

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

Gandamar Shwe Pyi (GSP) is among the most effective providers of procurement and logistics services in Myanmar.

Established in 2013, GSP provides comprehensive procurement and logistics services to many international companies and INGOs in Myanmar. GSP offers dynamic solutions to our all clients’ sourcing needs, specializing in the procurement of household goods, promotion materials, customs clearance, trucking, and warehousing.

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Receptionist (Negotiable)
Mega Thirty Nine Development Co.,Ltd (Marketing and advertising)
Bahan
Mega Thirty Nine Development Co.,Ltd
(Marketing and advertising)
preview



Job Requirement
- တကၠသိုလ္တစ္ခုခုမွဘြဲ႔ရျဖစ္ရမည္။ (သို႔မဟုတ္) ေက်ာင္းကိစၥကင္းရွင္းသူျဖစ္ရမည္။
- အသက္ (၁၈) ႏွစ္မွ (၂၅) ႏွစ္အတြင္းျဖစ္ရမည္။
- Computer ( Microsoft Office, Internet/Email) ကၽြမ္းက်င္စြာအသံုးျပဳႏိုင္ရမည္။
- English Conversation အ ေျခခံေျပာႏိုင္ရမည္။
- ရုပ္ရည္သန္႔ျပန္႔ျပီး သြက္သြက္လက္လက္ရွိသူ ျဖစ္ရမည္။
- အက်င့္စာရိတၱေကာင္းမြန္ျပီး အသင္းအဖြဲ႔ႏွင့္ ပူးေပါင္းေဆာင္ရြက္ႏိုင္သူျဖစ္ရမည္။
- လုပ္ငန္းအေတြ႕အၾကံဳ အနည္းဆံုး (၁) ႏွစ္ရွိရမည္။


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Office Staff (Phone Operator) (Negotiable)
Thuriya Win Company (Consumer goods)
Yangon
Thuriya Win Company
(Consumer goods)
preview
Job Requirement
  • အနည္းဆံုး အထက္တန္းေအာင္(သို႔) ဘြဲ႔ရ (ေက်ာင္းကိစၥကင္းရွင္းရမည္။)
  • လုပ္ငန္းအေတြ႔အၾကံဳ (၁) ႏွစ္ရွိရမည္။
  • အသက္ (၂၀) မွ (၂၆) နွစ္အတြင္းျဖစ္ရမည္။
  • Computer Basic အသံုးျပဳႏိုင္ရမည္။
  • အေျပာအဆိုယဥ္ေက်း သြက္လက္၍ ေပါင္းသင္းဆက္ဆံေရးေကာင္းမြန္သူျဖစ္ရမည္။
  • လုပ္ငန္းအေပၚစိတ္၀င္တစားရွိရမည္။
  • ကမာရြတ္ျမိဳ႔နယ္တြင္ တာ၀န္ထမ္းေဆာင္ရမည္။


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Call Operator (Negotiable)
Mascon international Business Services Co. Ltd. (Management consulting)
Bahan
Mascon international Business Services Co. Ltd.
(Management consulting)
preview
Job Description

• Manage large amounts of incoming calls/ transactions
• Generate sales leads/ transactions
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/ customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Provide quality interaction as defined by the client/ quality team.
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

New graduates

Male/Female

Job Requirements

- Graduated
- Good communication skills
- Basic computer knowledge (Microsoft Excel)
- Basic computer Typing skills
- Available to work 24/7 shifts

What We Can Offer
Benefits

- Meal Allowance
- Incentive
- Overtime payments

Highlights

- Fun working environment
- International Standards

Career Opportunities

- Training provided
- learn new skills on the job

About Our Company

About MIBS (Mascon International Business Services)

Catalysts of business transformation and operational excellence
Born from the legacy of our 35-year old parent company MASCON, which is one of the leading business support services company based out of India, MIBS (based out of Myanmar) has become the trusted partner for some of the largest public and private enterprises across the Southeast Asia. MIBS is focused on business transformation through optimized and orchestrated business support services and technology innovations that help improve customer confidence and business efficiency.

Business Support Services
- BPO (Business Process Outsourcing)
- Contact Center
- Digitization
- Marketing & Sales
- E-Governance

Technology Services
- Outsourced product development
- Mobility Solutions
- Technology Staff Augmentation
- Customized Application Development

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Customer Service(5BB) M/F (4) (Negotiable)
Global Technology Co., Ltd (Global Net) (Logistics and supply chain)
Lanmadaw
Global Technology Co., Ltd (Global Net)
(Logistics and supply chain)
preview

Job Category
Telecommunications

No of Employees
201-500

Our speciality is providing complete solution and systems that work through the use of our outstanding design, unique client engagement model, procurement, project management, implementation and support processes.

Global net has a solid track record of success in numerous verticals including Banking & Finance, Manufacturing,...  Shipping & Logistics, Healthcare, Education, Pharmaceuticals, Construction & Real Estate, IT & ITES, State & Central Governments. We offer our IT solutions and services to a diverse range of clientele - be it a Large Enterprise, Corporate or Mid-market company or a Small and Medium sized business or a Public sector government enterprise.We are looking forGlobal net is a premier telecommunications service provider serves the ICT needs of multinational enterprises and telecommunication service providers.

The Organization / History

• Founded in 2002.
• Started as a WAN and Telecom Solutions Provider later shifted foucus and specialisation to Network Security,IT Infrastructure Solutions, Consulting, Business Continuity Solutions and Global Access Managed Services.
• Pioneer in offering packaged end to end Solutions.
• Build on strong values with a dedicated team of young and dynamic management who always try to encourage and empower our people and consistently strive to add value to customers.
• One of Leading ICT Solutions Provider in Myanmar.We are also an ICT and System Integration company specialising in Network Security, IT Infrastructure Solutions, Business Continuity Solutions and Global Access Managed Services. Headquartered in Yangon with national deployment and support capability.   Show more >


Any Degree holder, BE(IT),B.C.Sc, B.C. Tech will be highly desirable. Must have Diploma or Certificate of Hardware and Network Engineering.
Minimum (1) year experience in Hardware / Network Installation and Troubleshooting.
Good interpersonal and communication skill (Verbal & Writing),Listening Skill, Customer Service Orientat... ion, Fair in English, Interested in IT technology and be able to learn new technology, Attention to Detail & actual, Data Collection and Ordering, Adaptability and Initiative, Problem analysis and solving skill , Stress tolerance, Computer literate especially Microsoft Office 2010.Age between 18 to 30, Male, able to work Day Shift /Night shift, Able to work with team.  Show more >
Any Degree holder, BE(IT),B.C.Sc, B.C. Tech will be highly desirable. Must have Diploma or Certificate of Hardware and Network Engineering.
Minimum (1) year experience in Hardware / Network Installation and Troubleshooting.
Good interpersonal and communication skill (Verbal & Writing),Listening Skill, Customer Service Orientat... ion, Fair in English, Interested in IT technology and be able to learn new technology, Attention to Detail & actual, Data Collection and Ordering, Adaptability and Initiative, Problem analysis and solving skill , Stress tolerance, Computer literate especially Microsoft Office 2010.Age between 18 to 30, Male, able to work Day Shift /Night shift, Able to work with team.  Show more >
We might provide you with uniform


Building (16), MICT - Park , Hlaing Township
State/District: Yangon (Rangoon)


Job Category: Customer Service & Call Centre jobs
Company Industry: Telecommunication
Employment Type: Other
Full time: YES
Job posted: 6/9/2019


Detail Go to Detail Page
Costomer Service (GN) M/F (3) (Negotiable)
Global Technology Co., Ltd (Global Net) (Information technology and services)
Hlaing
Global Technology Co., Ltd (Global Net)
(Information technology and services)
preview

Job Category
Telecommunications

No of Employees
201-500

Our speciality is providing complete solution and systems that work through the use of our outstanding design, unique client engagement model, procurement, project management, implementation and support processes.

Global net has a solid track record of success in numerous verticals including Banking & Finance, Manufacturing,...  Shipping & Logistics, Healthcare, Education, Pharmaceuticals, Construction & Real Estate, IT & ITES, State & Central Governments. We offer our IT solutions and services to a diverse range of clientele - be it a Large Enterprise, Corporate or Mid-market company or a Small and Medium sized business or a Public sector government enterprise.We are looking forGlobal net is a premier telecommunications service provider serves the ICT needs of multinational enterprises and telecommunication service providers.

The Organization / History

• Founded in 2002.
• Started as a WAN and Telecom Solutions Provider later shifted foucus and specialisation to Network Security,IT Infrastructure Solutions, Consulting, Business Continuity Solutions and Global Access Managed Services.
• Pioneer in offering packaged end to end Solutions.
• Build on strong values with a dedicated team of young and dynamic management who always try to encourage and empower our people and consistently strive to add value to customers.
• One of Leading ICT Solutions Provider in Myanmar.We are also an ICT and System Integration company specialising in Network Security, IT Infrastructure Solutions, Business Continuity Solutions and Global Access Managed Services. Headquartered in Yangon with national deployment and support capability.   Show more >



Duties & Responsibilities

Effectively manage large amounts of incoming calls
Mainly answer phone calls professionally and handle customer complaints(Both technical ans non-technical), provide appropriate solutions and alternatives within the time limits and follow up the ensure resolution
keep phon... 

e call records exactly and timely with excel and report to relevant department daily,weekly and monthly via mail at every morning . Identify and assess customer's needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools. Route calls to appropriate resource and follow up customer calls when necessary and also keep records customer's feedback. Customer Service Management & SLA Management Follow communication procedures, guidelines and policies To do tasks given by Supervisor, Manager and others immediate duties depend on condition.  Show more >
Requirement

Minimum (1) year expedience in Hardware / Network Installation and Troubleshooting.
Must have able to use MS office tools and sufficient skill must have in public relation.
Any graduated
Must have English 4 skills
Good customer service skills


We might provide you with uniform


Hlaing Township
State/District: Yangon (Rangoon)


Job Category: Customer Service & Call Centre jobs
Company Industry: Telecommunication
Employment Type: Other
Full time: YES
Job posted: 6/9/2019


Detail Go to Detail Page
E-COMMERCE CUSTOMER SERVICE SUPERVISOR (Negotiable)
City Mart Holding Co.Ltd (Retail)
Sanchaung
City Mart Holding Co.Ltd
(Retail)
preview
Job Description

Responds to customer web inquires regarding online merchandise or service orders.

Assists customers with product selection, answers basic questions, and suggests various product options that are available.

Documents customer problems .

Ensures prompt and proper resolution of customer queries by providing additional information or engaging others in the organization to provide a solution according to defined procedures.

Support Wholesale channel in purchase order submission, on-going customer service , support, and through relaying prospect information to sales team.

Perform daily internet order management and fraud check duties

Work in a team oriented atmosphere while independently managing own priority workflow and responsibilities

Male/Female

Job Requirements

Experience in customer care or support role

Self-starting, eager, and positive attitude

Professional communication skills and work ethic

Ability to multi-task in a fast-paced environment

Outstanding interpersonal and organizational skills

Proficient computer and software skills

What We Can Offer
Benefits

Basic Salary + Annual Bonus

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

City Mart Holding started in 1996 as a supermarket outlet at Aung San Stadium. Today, it is the market leader in multiple retail formats in Myanmar and an icon in the country's retail industry.
We seek to serve more of Myanmar's population through outlet expansions and the introduction of new retail concepts. While increasing our footprint, we take into account the impact our actions have on our employees, customers, society, and the environment.

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