Responsibilities and Key Activities for Elevator & Escalator
- Responsible for high level of customer satisfaction in the region.
- Selection of personnel,training and continuous qualification of the employees.
- Dealing with complaints as well as a continuous supervision of the customer satisfaction .
- Coaching the technical-oriented Supervisors of today, to be customer, service and result oriented Line Managers-
- Responsible for sales in the Service Sector of the region.
- Proactive customer care of the existing customers
- Handover from installation to Maintenance runs orderly.
- Continuous improvement of the work processes.
- work experience equivalent.
-Customer relationship management skills and experience.
- Market and customer business understanding
- Solid knowledge of maintenance methods in elevator industry
- Knowledge of modernization and maintenance methods
- Wide knowledge of construction industry contracts and their management
- Project management skills and experience
-Knowledge of employment law in relevant country
- Fluent in English.
- At the minimum bachelor's degree in commercial or technical field
- Minimum 5 years work experience
What We Can Offer
About Our Company
Octagon International Services Company Limited (OIS) has been established since 2005 as a distributor of world’s leading brands for machinery and vehicles in lower and upper Myanmar with over 1000 employees.
Our business model is currently based on the accomplishment to carry the business importer and distributor of international automotive brands including Liebherr, Scania, Kone ,BMW and CLAAS in Myanmar. We provide broad experience and comprehensive expertise of premium passenger buses, generator, heavy machineries ,Luxury cars, Agricultural Engineering equipment (tractor ….) including construction and mining equipment, cranes and vehicles as well as related spare parts for repair and maintenance.
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