Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills and Qualifications:
Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
New Day Jobs is a fast-growing tech startup.
Our innovative technology system links job seekers to well-matched jobs and capacity-building services, reducing employer HR costs and and increasing staff retention.
We connect over 100,000 job seekers with jobs and training opportunities.
Our mission is to help job seekers throughout Myanmar and Southeast Asia to find good jobs and grow in their careers. And we aim to help employers effectively hire and grow their employees to drive business success.