computer (advanced) ,
computer (MS office) ,
Customer Service ,
Customer Support ,
Job Responsibilities: Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills and Qualifications: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
ND is a fast-growing tech startup.
Our innovative technology system links job seekers to well-matched jobs and capacity-building services, reducing employer HR costs and and increasing staff retention.
We connect over 100,000 job seekers with jobs and training opportunties.
Our mission is to unlock income-generation opportunities for the 150 million person Southeast Asia employment market.